Repository for handling various support issues .

Repository for handling various support issues .

Here, you are guided on the standard structure of our calls and the best way to approach/respond to certain issues.

Responsible Fredrick
Last Update 06/02/2023
Completion Time 3 hours 38 minutes
Members 10
support courses olitt course Jisort Course
    • Calls Intro.mp4
    • Structure of a professional call.mp4
    • HOW TO ANSWER CALLS.mp4
    • Empathy.mp4
    • Empathy continued.mp4
    • How to handle dispute calls.mp4
    • Handling frustrated client-General Approach.mp4
    • HOW TO HANDLE ABUSE CALLS.mp4
    • HOW TO HOLD CALLS.mp4
    • VOICE PROJECTION (2).mp4
    • LEAVING CLIENTS HANGING (1).mp4
    • Customer Obsession.mp4
    • Renewal calls.mp4