Repository for handling various support issues .
Here, you are guided on the standard structure of our calls and the best way to approach/respond to certain issues.
| Responsible | Fredrick |
|---|---|
| Last Update | 06/02/2023 |
| Completion Time | 3 hours 38 minutes |
| Members | 17 |
support courses
olitt course
Jisort Course
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Calls Intro.mp4
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Structure of a professional call.mp4
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HOW TO ANSWER CALLS.mp4
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Empathy.mp4
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Empathy continued.mp4
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How to handle dispute calls.mp4
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Handling frustrated client-General Approach.mp4
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HOW TO HANDLE ABUSE CALLS.mp4
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HOW TO HOLD CALLS.mp4
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VOICE PROJECTION (2).mp4
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LEAVING CLIENTS HANGING (1).mp4
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Customer Obsession.mp4
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Renewal calls.mp4
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